Confirmation of order:
Upon placing an order, this site shall immediately send you an email about the confirmation. You shall receive a second email within 24 hours of confirmation of order. If we are unable to fulfil your order, this site shall email you about the same.
We shall send you a shipping confirmation about order that you have placed along with sending you tracking and tracing number if applicable. The email shall outline typical shipping times as well as our contact details. This site also charges a little amount of shipping fee on particular orders.
We look forward to promptly ship most of orders within a period of 24-48 hours of your placing an order. The delivery times shall entirely be based on courier and postal service. In case if your order hasn’t arrived within the standard delivery time, allow a time period of 7 days for delivery before contacting us about delayed delivery of product. We shall be happy to help customers out.
Lost orders and reshipments:
We shall take the charge of reshipping or refunding for the lost order, provided we are contacted within 8 weeks from the date of shipment. No reshipments or refunds shall be accepted if the same is reported to us after eight weeks. We look forward to replacing an order that has not been delivered, however on following conditions:
- An additional period of 7 days has elapsed to standard delivery time since the date of shipment.
- The shipping address provided to us is accurate.
On account of receiving an inaccurate address from your end, customer shall be charged for replacement order. If original order is returned to us, we shall contact buyer with all the refund details. The refund shall take some time to return to buyer.
Returns and Refunds:
This site offers 100 percent satisfaction guarantee to our customers.
If you receive any order which is damaged in any case or if you don’t receive an order at all, we shall ship another package at your address. If you expect a refund from us, we shall refund entire amount at request made by you. For this process, we shall ask you to wait for a period of 30 days from the day when order has been shipped by you. If you do not receive any order within period of 30 days or do not receive notifications about its delivery/shipment, whatsoever, we kindly ask you to send us a support ticket in our refund section. We shall take care of any support ticket in a timely manner. This website shall make a refund of your product as long as we have received goods back from you and the product could be resold by us. Products so received by us shall be unopened, unused, with an expiry date of more than three months.
On account of any concern, question or query, feel free to contact us. We are here to help our customers out as we consider our customers as our top priority.